CHATANOOGA, Tennessee — Leading up to its centennial in 2020, Ruby Falls is working with St. Louis-based design firm PGAV Destinations to improve the visitor experience.
Planned amenities include new, thematic retail and dining attractions; an immersive multimedia experience; an outdoor plaza and seating area; improved parking; a new observation deck from which to enjoy sunsets and sunrises; improved staff facilities; and enhanced ticketing services.
Construction on the new features is scheduled to begin in the spring of 2017 and be finished in early 2018.
Ruby Falls features a 145-foot waterfall located 1,120 feet beneath the surface of Lookout Mountain — America’s deepest commercial cave and tallest underground waterfall open to the public.